FAQs

I just placed my order, is there a way to change it?

We strive to fulfill our orders as quickly as possible. Unfortunately, we cannot guarantee that the changes requested can be done. If the order does need to be cancelled or changed, please email info@alisoncdesigns.com as soon as possible, so we can do our best to accommodate your request.

 

How do I know if my order shipped?

Once your order is all set and ready to be shipped, we will email you with a shipping confirmation. Please allow 24-48 hours for USPS to update your tracking information and number.

 

What is your return policy?

We want you to be 100% satisfied and stand by our products. If for any reason you are not, we accept returns within 30 days of receiving your order. Your item must be returned in the original packaging, the card the item came on, and undamaged. For additional return instructions please email us at info@alisoncdesigns.com.

 

What if I cannot find an item on the website?

Please do not hesitate to email us at info@alisoncdesigns.com. We are always willing to assist in any way possible. We add new items as often as possible, so keep an eye out!

 

What size are your bracelets?

Our adjustable bracelets are made to about 6” and open to around 8” to accommodate many wrist sizes. Our stretch bracelets come in 2 sizes: 7.5” and 8”. When checking out, if a different size is needed, please indicate that in the “notes” section of your order.

 

Do you sell bracelets for men?

Yes! All of our stretch bracelets are available in the common size of 8” for men. With our adjustable bracelets opening to around 8” they are also suitable for men. If a different size is desired please let us know in the "notes" section of checkout.